Continuous flow gas hot water unit with its front cover off for inspection
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Hot Water System Service Sydney - Checked, Tested And Priced Upfront

Electric tank, gas storage, continuous flow or heat pump? Our licensed plumbers check the valves, the heating parts and every connection, tell you what the system needs, and agree the price before any work starts.

  • $0 call-out fee*No charge just to come and look
  • Fixed Price QuotesUpfront pricing before work starts
  • Aussie owned & operatedFamily-owned in Sydney since 2010
  • Lifetime guaranteeIf our work fails, we fix it

Licensed & insured · Lic #306457C

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What We Check On A Hot Water Service

Whatever system you have, you get a fixed price before any work starts.

Relief valve with a braided drain hose on a Rheem 315 litre hot water tank

Relief Valve

The brass valve near the top is tested so it opens when it should and does not drip.

Rheem 315 litre electric hot water system with a tempering valve on its pipework

Tempering Valve

The valve that keeps bathroom water at a safe temperature, checked when the water runs too hot or too cold.

Thermostat and wiring exposed behind the access cover of an electric hot water tank

Thermostat And Element

The electrical parts behind the cover on an electric tank, tested when the water will not heat.

Hot, cold and gas connections underneath a continuous flow gas hot water unit

Continuous Flow Units

Instant gas units checked when they are slow to heat or run hot and cold.

Older Rheem gas storage hot water system outside beside a continuous flow unit

Gas Storage Tanks

Older gas tanks checked for gas smells, pilot and burner problems and leaks.

Braided hose and yellow isolation valve connected underneath a hot water tank

Hoses And Connections

Braided hoses, isolation valves and fittings checked for drips and wear.

Heat pump hot water system with its outdoor unit beside a house

Heat Pump Systems

Heat pump hot water systems checked when they stop working.

Rheem electric hot water tank with its cover off and tools laid out for testing

Electric Storage Tanks

Electric tanks opened up and tested when the hot water is not right.

The Price Is Set Before We Start

A hot water service should not come with a surprise bill. These three promises are how we keep the price clear.

Fixed Price Quotes

Once we have checked the system, you get one price for the service and any parts it needs. Nothing is added part way through.

No Call-Out Fee*

Getting a plumber out to look at your hot water system costs you nothing during business hours. Nothing is charged until you have said yes to the price.

Pay Later At 0%

If the check turns up a part that needs replacing, spread the fixed price over a 0% interest payment plan and keep the hot water running.

How Bad Is It?

Three reasons people book a hot water service, from urgent to routine.

Rinnai continuous flow gas hot water unit mounted on a brick wall
No hot water

No Hot Water At All

Cold showers usually mean a failed element or thermostat on an electric tank, or a gas or ignition fault on a gas unit. Call us and we will find the fault and give you a fixed price to fix it.
Bradford continuous flow gas hot water unit on an outside wall beside a window
Slow to heat

Slow To Heat Or Running Out

Water that takes ages to warm up or runs cold halfway through a shower points to a worn part or a system working too hard. We test it and tell you whether a repair will fix it.
Rheem 27 continuous flow gas hot water unit on an outside brick wall
Due for service

Working, But Due For A Check

The system still works but has not been looked at in years. A check of the valves and connections now can catch a problem before it becomes a cold shower or a leak.

How We Service A Hot Water System

Hot water system service across Sydney, done in order: check it, test it, then tell you what it needs.

Data plate on a Rheem electric water heater showing 315 litres rated deliveryLicensed plumbers

Check The System

We read the data plate for the model, size and age, then look over the tank or unit, the pipework and the drain lines. That tells us what the system should be doing.

Relief valve and copper drain pipe on an electric hot water tankUpfront pricing

Test The Valves And Parts

The relief valve is eased, the tempering valve and connections are checked, and on an electric tank the thermostat and element are tested. On gas units we check the gas supply and connections.

Rinnai Infinity 26 continuous flow gas hot water unit on a brick wallFixed price first

Tell You What It Needs

You get a plain answer on what is worn and one fixed price to fix it. If the system is near the end of its life, we tell you that too, and nothing happens without your go-ahead.

Recent Hot Water Service Jobs Across Sydney

Suburbs where we have checked and serviced hot water systems recently.

Video Testimonials

Hot Water System Service FAQs

Answer:

It depends on the type of system and what the check finds. The service itself is quoted as one fixed price, and if a valve, element or thermostat needs replacing that is priced before we do it. There is nothing to pay just for us to come and look during business hours.

Answer:

Your owner's guide or the label on the unit gives the manufacturer's interval, and it varies by brand and type. Many storage tank labels also ask for the relief valve to be eased every six months, which you can do yourself. If you do not know when it was last looked at, it is worth a check.

Answer:

Yes. We service all the major hot water brands, including Rheem, Rinnai, Dux, Thermann, Bosch, Vulcan and Aquamax. Tell us the brand and model when you book if you can see it on the label.

Answer:

Yes. We work on gas storage tanks and continuous flow, or instantaneous, gas units as well as electric tanks and heat pumps. Let us know the type so the right plumber attends.

Answer:

The relief valve, the tempering valve, the pipework and connections, and the heating parts for your type of system. On an electric tank that means the thermostat and element, and on a gas unit the gas supply and connections.

Answer:

Easing the relief valve lever as the label describes is something you can do. Anything behind a cover on an electric tank, or any gas part, needs a licensed tradesperson for safety.

Answer:

If the tank is not leaking and the fault is a valve or heating part, a repair is usually good value. If the tank is leaking or rusting, replacement is the honest answer, and we quote it upfront.

Keep The Hot Water Running

Tell us what kind of system you have and a licensed plumber will call you straight back with a time and a fixed price.

  • Same-Day Service Sydney-Wide
  • Upfront Fixed Pricing
  • Lifetime Workmanship Guarantee
  • 0% Interest Payment Plans
  • Licensed & Insured (#306457C)

*Terms and conditions apply.

1300 677 752

Get a Free Hot Water Service Quote

60 seconds · no obligation

Free, no-obligation quote. Your details stay with us.

Upfront fixed pricing quoted before any work starts. Terms and conditions apply.