When you do right by customers, success follows on its own
Many years ago before Mr Splash Plumbing was founded, Jon worked as a plumber under his fathers tutelage. The family banded together to face a competitive industry, and emerged successful. When Jon went on to start Mr Splash Plumbing with Tara later on, he took the lessons his father had engraved in his heart with him.
From his father, Jon learnt work ethic, integrity, and staying motivated. But the most important lesson of them all was the magic of family. Jon found that a family-like bond between co-workers created an irreplaceable experience at the workplace. He and his wife became committed to upholding that at Mr Splash Plumbing with his crew. The sentiment of kinship is extended to Jons customers at workJon puts it as a form of respect. He takes the wishes, urgency and home of his clients seriously, and tries to instil this in his employees as well. Putting people before profits is Jons philosophy; when you do right by customers, success follows on its own.
When hes not on the job, Jon loves playing with his kids and getting involved in the local community. To wind down, he puts time into his other passioncars. He likes to bring one from his collection down to the race track from time to time. Jons life work is to pass down to his children the same ideals he received from his father. Even if they dont become plumbers when they grow up, he hopes that the core values of family are handed down from one generation to the next.
�?oSeeing The Appreciation Of Satisfied Customers
Believe it or not, work is Taras second favourite thing in the world. When shes not spending time and doing fun activities with her husband and kids, shes dedicating blood, sweat and tears to Mr Splash Plumbing. Taras motto is to Let nothing slide past. Unexpected opportunities arise all the time in her line of work, whether its a random call or an unassuming customer that could lead to greater things. Tara makes it her priority to firmly grasp them, taking each chance as far as possible.
The impact they have on people is Taras favourite part of the job; seeing the appreciation of satisfied customers and building a long-term relationship with them makes everything worth it. This drive to please isnt just businessit stems from Taras genuine love and connection for community and Sydney itself. She and her family actively participate in their childrens school and their local district, giving back to various charities in Sydney as well. They are especially passionate about efforts towards helping the homeless.
Tara extends this kinship to the staff at Mr Splash Plumbing, striving to make everyone feel like they belong. The tight-knit friendships create a healthy working culture, keeping the team happy and well in both body and mind. In Taras own words, There is a saying that no one will run a business better than yourself. Well, when you have both a husband and wife actively running the business, you cant go wrong.�?? Tara promises satisfaction to everyone they serve, and you can be sure that shes giving as much time as needed to guarantee that.
