Splashy the Mr Splash mascot on a step ladder checking a water stain on a Sydney apartment ceiling with a work lamp
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Water Leak
Detection Sydney
: Hidden Leaks in Walls,
Ceilings and Floors

Water bill up, a damp wall or a stain on the ceiling? We find hidden water leaks across Sydney, and you get a fixed price for the repair before we start.

Plumbing mascot Splashy checking a ceiling water stain for a hidden leak

*No call-out fee during business hours, Monday to Friday 7am to 4pm. Mr Splash VIP lifetime members pay no call-out fee at any time. After-hours and weekend call-outs may attract a fee at our discretion, and we will always confirm it with you before we attend.

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What are you seeing?

No hidden costs. You get a fixed price before any work starts. Your details stay with us.

  • Aussie owned & operatedFamily-owned in Sydney since 2010
  • Lifetime guaranteeIf our work fails, we fix it

Free quotes · No hidden costs · Licensed & insured · Lic #306457C

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Where Hidden Water Leaks Show Up

A hidden leak is usually noticed somewhere other than the pipe itself: a damp wall, a lifting floor, a wet patch or a bill.

Water pooled around a pipe inside an opened wall cavity, in Bellevue Hill

Inside A Wall

Water pipes run inside walls to every tap and shower. A leak there shows as damp plaster, bubbling paint or skirting boards that start to lift.

Water-damaged laminate floorboards swelling and lifting at the joins, in Stanhope Gardens

Under A Floor

Water from a pipe under a kitchen, bathroom or laundry floor soaks into timber and laminate, which swells and lifts at the joins.

A wet patch on the carpet of an apartment stairwell hallway, in Strathfield

Wet Carpet, Nothing Spilled

A damp patch in the carpet that keeps coming back, with nothing spilled, is water reaching it from a pipe you cannot see.

Water spraying from a buried water pipe dug out beside a brick wall and downpipe, in Glenwood

Underground, Outside The House

The water service runs underground from the meter to the house. Sydney Water says a greener patch of grass than the lawn around it can mean an underground pipe leak.

A white mineral trail running down a pipe joint that has been leaking slowly, in Bellevue Hill

A Joint That Weeps

A pipe joint that leaks a little at a time leaves a white mineral trail and a damp patch long before anyone sees water.

How Urgent Is Your Leak?

Three signs of a hidden water leak, from most to least urgent, and what to do about each.

Water jetting from a buried water pipe in a dug-out patch of paving, in Glenwood
Call now

Water Spraying Or Coming Through The Ceiling

Turn the water off at the meter. If water is near a light or power point, turn the power off at the switchboard too, then call us. Our emergency service runs 24/7.

Damp staining along the base of an outside wall above a buried water pipe, in Croydon Park
Book soon

A Damp Patch, Stain Or Lifting Floor

Water is getting out where you cannot see it, and damp walls, floors and ceilings get worse. If the patch is under a bathroom, our dye testing page explains how the shower, bath and toilet above are checked.

A drinking water meter and a purple recycled water meter side by side in a lawn
Check the meter

A Water Bill Higher Than Usual

Turn off every tap and appliance that uses water, note the numbers on the meter and use no water for an hour. Sydney Water says that if the numbers have changed, you have a leak.

How We Find And Fix A Hidden Leak

From the sign you can see to the pipe that is leaking, with the price agreed before the repair.

A split in a corroded copper water pipe found under the ground, in KellyvilleLeak found

Find The Leak

We start where you have seen the sign and work back to the pipe or fitting the water is coming from, using a pressure test, a dye test, or acoustic or nitrogen tracer-gas leak finding to suit the leak. Then we show you what we found.

A repaired copper water line in an open trench beside a brick wall, in LeumeahPrice agreed

One Fixed Price To Fix It

You get one fixed price for the repair before any work starts, and it does not change while we work. Our leaking pipe repairs page covers the repair in detail.

The repaired water pipe inside the opened brick wall, in Glenmore ParkLeak stopped

Repair And Check

We repair the pipe, turn the water back on and check that the leak has stopped. Patching the wall, floor or ground afterwards is usually separate work, and we tell you what to expect first.

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Book Your Water Leak Detection

Tell us what you are seeing. A licensed plumber will call you back with a time and a fixed price.

  • Fixed Price QuotesOnce the leak is found you get one price for the repair before we start. It does not change while we work.
  • No Call-Out Fee*A licensed plumber coming out to look at the signs costs nothing during business hours. You only pay once you have accepted the fixed price.
  • Licensed And InsuredLicensed #306457C and fully insured, with a lifetime guarantee on our workmanship.

*Terms and conditions apply.

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Get a Free Leak Detection Quote

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Water Leak Detection FAQs

Answer:

Common signs are a water bill higher than usual, a water meter that keeps moving with every tap off, damp or bubbling walls, skirting boards or floors that lift, a stain on the ceiling, or water you can hear running when nothing is on.

Answer:

Sydney Water's steps: turn off every tap and appliance that uses water, note the numbers on the meter, then use no water for at least an hour. If the last numbers have changed, you have a leak, and the bigger the change, the bigger the leak. Leave the tap at the meter turned on while you test.

Answer:

It depends on where the signs are. We use pressure testing to check whether a water line is holding pressure, dye testing for showers, baths, toilets and floor wastes, and acoustic or nitrogen tracer-gas leak finding to trace a leak in a pipe you cannot see. No one test suits every leak, so we choose the one that fits what you are seeing.

Answer:

It depends on the signs, the size of the property and how hard the pipes are to reach. Tell us what you are seeing and you get a fixed price before we start. Nothing is charged until you accept it.

Answer:

Sydney Water offers a hidden leak allowance: a credit of 50 percent of the water usage charge for the most affected quarter, when a licensed plumber or qualified technician finds and repairs a leak you could not see or hear. You apply within a year of the repair, with the plumber's invoice, and a property can get one allowance every five years. Visible leaks, such as taps, toilet cisterns, dishwashers and washing machines, do not count.

Answer:

Sydney Water says the property owner is responsible for the pipes and fittings on the property, and Sydney Water is responsible for the water meter, which it owns. Sydney Water often repairs the pipe between the water main and the meter.

Answer:

Water spraying, pouring or coming through a ceiling is. Turn the water off at the meter, turn the power off at the switchboard if water is near lights or power points, and call us. A slow leak is not an emergency, but book it soon, because damp walls, floors and ceilings get worse.

Answer:

Sometimes a small section of wall, floor or ground has to be opened to reach the pipe. We tell you what needs opening before we start, and patching and painting afterwards is usually separate work.

Answer:

A dye test is one of the ways we find a leak from a shower, bath, toilet or floor waste: coloured water goes in, and the colour shows up where the water is escaping. Leak detection is the whole job of finding a hidden water leak, wherever it is: in a wall, under a floor, in a ceiling or underground.

Upfront fixed pricing quoted before any work starts. Terms and conditions apply.